Privacy Policy.

Who we are

Alchemy Vein Specialists is a vascular and vein medical practice with offices in Pikesville, Maryland; Rosedale, Maryland; and Washington, DC. References to "we," "our," or "us" mean Alchemy Vein Specialists.

Scope

This Privacy Policy describes how we handle information collected through our website, alchemyvein.com. It does not govern protected health information (PHI) collected during in-person care; that information is subject to our HIPAA Notice of Privacy Practices, which you'll receive at your first visit.

What we collect

When you use our website, we may collect:

• Information you provide through our contact form: your name, email address, phone number, preferred location, and the contents of your message.
• Automatically collected information: standard server logs (IP address, browser type, pages visited, referring page, timestamp). These help us understand site usage and detect abuse.
• Cookies: we may use a small number of cookies to remember preferences. We do not use third-party advertising trackers on this site.

How we use the information

• To respond to your inquiry and schedule appointments
• To verify insurance benefits when you request a consultation
• To improve and maintain the website
• To comply with legal obligations

Sensitive medical information

Please do not include detailed medical history, prior records, imaging, or other protected health information in our contact form. We collect that information securely during your visit. If you accidentally include sensitive details, we will treat them confidentially and limit access to staff who need to follow up on your inquiry.

How we protect information

We use industry-standard administrative, technical, and physical safeguards to protect information you submit. Form submissions are transmitted over an encrypted connection (HTTPS). Access to inquiries is limited to authorized staff.

Sharing

We do not sell your information. We share it only:

• With service providers who help us operate the website (e.g., hosting, form delivery), under appropriate confidentiality terms
• When required by law, court order, or to protect the safety of patients and staff
• With your explicit consent

Your choices

You may contact us at info@alchemyvein.com to:

• Request a copy of the information we hold about you
• Ask us to correct or delete information you've submitted
• Opt out of any future communications

Children

Our website is not directed to children under 13, and we do not knowingly collect information from them.

Changes

We may update this policy from time to time. The effective date above will reflect the most recent revision.

Contact

Questions about this policy? Email info@alchemyvein.com or call (202) 539-4334. For questions about HIPAA and your protected health information, please ask for our HIPAA Notice of Privacy Practices.